PRIVACY POLICY

PAPETS cares about your privacy, which is why we treat all your data with extreme care and in accordance with Law 81 of March 26, 2019, “On Protection of Personal Data”. At the time of providing us with your Personal Data on the Website, the user consents to the way in which we obtain and process your Personal Data in accordance with this Notice.

The processing of personal data will be done with great care and for the following purposes:

-          Quote products and make sales

-          Deliver the ordered products.

-          Process orders and give updates on them.

-          Carry out collections and billing.

-          Answer questions, complaints, clarifications, returns, as well as respond to them.

PAPETS may give the following secondary purposes to your data:

-          Invite you to events.

-          Send surveys to improve the products offered.

-          Send promotions and advertising related to our products, whether through email, direct messages, social networks or any other means.

The user can modify their preference regarding the use of their personal data for secondary purposes. This cancellation can be done by sending an email to Info@papets.pet. PAPETS may have other means to facilitate the cancellation of the use of data for secondary purposes.

Your personal financial data sent through the Website is encrypted and processed by a banking institution or a third party that processes electronic transfers on its own behalf and in its capacity as responsible. This implies that personal financial data is processed in accordance with the privacy policies of these banking institutions or third parties.

PAPETS reserves the right to use cookies and other technologies to identify and monitor your behavior as a user on the Internet. This allows you to be offered a better service. Cookies are text files that are automatically downloaded and stored on the hard drive of the user's computer when browsing a website. This allows the server to remember some user data.

Your personal data, in terms of cookies, will be used to:

-          Give you better service on the website.

-          Complete a purchase and track orders

PAPETS will not sell, rent, disclose, store, commercialize your Personal Data, in violation of applicable regulations.

At any time you can exercise your rights of access, rectification, cancellation or opposition in accordance with Law 81 of 2019. To this end, it is necessary for the user to send an email to Info@papets.pet. Likewise, the user may contact us to resolve any query regarding their Personal Data.

PAPETS reserves the right to make changes to this Privacy Policy without the need to notify the change.